Returns & Exchanges

We want you to be completely satisfied with your tomtoc gear, which is why we offer a 30-day return window for all products in their original packaging. If your purchase doesn't meet your expectations for protection or style, we'll make the return process seamless and efficient.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your electronics accessories in their original packaging, ensuring all tags and protective inserts are included.

• 3.
  Ship It Back

  Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.