Frequently Asked Questions

Everything you need to know about your Tomtoc order, shipping, and product care.

What kind of protection do Tomtoc cases offer for laptops?

Tomtoc cases feature our patented CornerArmor technology and high-resilience edges, providing 360-degree military-grade protection against drops, bumps, and scratches.

How long does shipping take and what are the costs?

Standard shipping typically takes 3-7 business days within the continental US. We offer free standard shipping on all orders over $49.

What is your return policy for electronics accessories?

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it in its original condition for a full refund.

Do your products come with a warranty?

Yes, all Tomtoc products come with a standard 12-month warranty. You can extend this to 24 months by registering your product on our official website.

Are Tomtoc sleeves and bags water-resistant?

Most of our products are made with Cordura fabric or specialized spill-resistant polyester to protect your gear from light rain and accidental splashes.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.